How things work here?
We are a self-service business, we do not have a reception on site and you do not have to meet any of us during your entire stay, so it is important to pay attention to the information on this page so that you can serve yourself :)
1
Booking your stay
You can easily and cheaply book your apartment directly on our website here , but you can also use Booking.com or Air BnB. Once you have booked, you will receive a "reservation code" from us to manage your booking.
2
Check-in
After booking, you will receive a "reservation management code" and we recommend that you check in with it as soon as possible. This is done in our Alfred app ( https://alfred.previo.app )
3
Central parking or on-site parking
We are located in a pedestrian zone, so we recommend that you secure a parking space - again self-service via the Alfred app (https://alfred.previo.app). You can choose either:
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central parking - free - 5 min walk from the apartments
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at the apartment - charged - we only have 2 places available so far
4
Key lock-box PIN
If you have checked in and paid your stay, then on the day of arrival you will receive (by email, SMS) your PIN for the apartment key box . All boxes are located on the terrace of the house at Karlštejn 34 (No. 34).
5
PEDESTRIAN ZONE
To get to our apartments, you must enter the pedestrian zone. If you are stopped by the Police, tell them that you have secured accommodation at the Karlštejn 34 apartments and are going to unload/load your luggage.
6
Arrival and unloading of luggage
For the purpose of obtaining the key and the necessary unloading and loading of luggage, park in the vicinity of the house no. 34 so as not to obstruct traffic and then place your vehicle in the space you ordered in the Alfred application .
7
House rules
We want our accommodation to be pleasant for you and others, so we ask that you follow these simple rules:
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No smoking , candles or fire inside the apartment
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Quiet hours after 10pm
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Ban on noise or parties
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Overall respect for other guests and our neighbors
Failure to comply with the rules will result in a fine of CZK 2,500 per each violation.
8
Everything else
You should find all practical information about your stay and activities on our website. If you have any questions, please write or call us at 731 503 500, and if possible, we will try to solve your problem.
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